Cloud & platform engineering
Platform reliability & SRE enablement
Service level objectives, error budgets, on-call and runbooks, installed and then handed over.
6–8 weeksTypical duration
The problem this solves
You have dashboards and alerts, but nobody agrees on what 'up' means, and the on-call rotation is a list of people who happen to know things.
What you receive
Artefacts you can hold, and that you can accept or refuse — never a list of activities.
- Service level objectives per critical service, agreed with the teams that own them
- Alerting rewritten to fire on symptoms rather than on causes
- An on-call practice with escalation, handover and a blameless review format
- Runbooks for the incidents you actually have, written from your own history
Also in cloud & platform engineering
Kubernetes platform foundation
A production cluster estate with ingress, storage, secrets, policy and observability installed, documented and handed over.
Hybrid landing zone
The account, network, identity and policy structure that makes an on-premises and a cloud estate one operational surface.
GitOps delivery pipeline
Declarative delivery where the repository is the source of truth and a rollback is a revert.